Telus Actiontec V1000H modem has some shortcomings

Published by technicalguy on April 7th, 2011 - in Network, Small Business Technology, Telus

[Updated]

Telus has begun distributing the Actiontec V1000H modem/router to its home and business customers.

Be advised, however, that the configuration of this modem is very restricted. You can change the password, setup the wireless and set some parameters for port forwarding and firewall entries…

 

 

telus modem router
What you cannot do is change the default IP address for the modem. It defaults to 192.168.1.254 and after talking with five people at Telus, (only one appeared to actually know the V100H) it seems this capability has been deliberately disabled.

For any business that that uses VPN connections or is already setup with a different internal IP addressing scheme (as my customer was) then the Actiontec V100H is essentially an unusable modem.

 
[UPDATE: Thanks to Kirm (see comments), who has discovered that, although it does not show up on the menu, if you go to http://192.168.1.254/advancedsetup_lanipaddress.html you can indeed change the IP address]

 
Make sure it is NOT part of your package with Telus.

You’ll either have to go with the Telus Siemens SE567 modem/router, or purchase your own ADSL router.

[Update: Telus sent a replacement DLink modem that looks much the same and has the same deficiencies]

 

14 Responses

  1. Dennis says:

    “Make sure it is NOT part of your package with Telus.”

    If you have a VDSL connection you need to have a VDSL router. The only other option is an ALU modem w/ out a router.

  2. jason says:

    i have this modem at my house and it simply sucks … i switched from shaw not to long ago and have been very upset it seems to block anything i try to do weather its gaming or downloading things off the internet

  3. Daniel says:

    In firmware 31.30L.55 those links don’t work.

  4. Randy says:

    I have the 31.30L.48 Firmware as well, what I want to do is reserve an IP address in the DHCP server to a mac address for my FTP server. Is there a page for that? I found that a friend has 31.30L.55 firmware and I can do that, but the address gives me a blank page on my version.

    Any help would be appreciated!

    Thanks…
    Randy

  5. Jeff says:

    With firmware 31.30L.55, that page no longer works.

    Was hoping to change MTU size…

  6. John M says:

    My Actiontec V1000h is provided by Telus. Even after signing in as admin, it’s a no-go for me. The “advanced settings” page simply does not give any option to change IP or DNS. Changing to Shaw in the hope of doing better with their equip.

  7. Kyle says:

    Confirmed… I can’t find this option anywhere in the advanced setup screen, but using that url does take you to a page that allows you to change the IP. I wonder how many other hidden pages/options there are!!

  8. Darryl says:

    Yes, this worked for me.

  9. kirm says:

    Yes you can. Mine has firmware 31.30L.48 and if you go to http://192.168.1.254/advancedsetup_lanipaddress.html you can set the default IP.

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