[Updated]
Telus has begun distributing the Actiontec V1000H modem/router to its home and business customers. It is an all-in-one WIFI enabled modem/router with an easy menu system. Be advised, however, that the configuration of this modem is very restricted. You can change the password, setup the wireless and set some parameters for port forwarding and firewall entries but there are some important things you can’t do.
What you cannot do is change the default IP address for the modem. It defaults to 192.168.1.254 and after talking with five people at Telus, (only one appeared to actually know the V100H) it seems this capability has been deliberately disabled.
For any business that that uses VPN connections or is already setup with a different internal IP addressing scheme (as my customer was) then the Actiontec V100H is essentially an unusable modem.
[UPDATE: Thanks to Kirm (see comments), who has discovered that, although it does not show up on the menu, sometimes you can go to http://192.168.1.254/advancedsetup_lanipaddress.html and change the IP address. (this doesn’t work for everyone)]
Make sure it is NOT part of your package with Telus.
You’ll either have to go with the Telus Siemens SE567 modem/router, or purchase your own ADSL router.
[Update: Telus sent a replacement DLink modem that looks much the same and has the same deficiencies]
This is an old thread, but did anyone managed to find the credentials to login as tech or root on a router with the 31.30L.57 firmware?
Cheers
I’m trying to forward the ports on the Actiontec V1000H router for ip cameras viewable from the internet. I can view all on my local network, but not from the internet. I’ve watched every video possible on youtube with no results. My internet service provider tells me I need to contact the camera manufacturer and the camera manu.. tells me to contact the Actiontec people. The Actiontec people tell me to contact the internet service provider. This is very frustrating. Does anyone have any reliable info on setting this up? Anything will be appreciated. Thanks.
Edmond I’ve done IP cameras for outside access (not with the Actiontec) and as long as each has its own IP then Port Forwarding on whatever port is required should do this very easily. Make sure the outside IP is everything and the inside IP is the camera IP, and the port is the required port(s).
Make sure the Port Forwarding entry is enabled. It should really be that easy! Sorry you’re having troubles.
Thanks. I’ll give it another shot.
I use firmware 31.30L.57 (it’s a stock Telus firmware)
user=tech
password=t3lu5tv
Use Firefox without No Script and you should be able to access ALL the pages! Change lan ip and static dhcp assingments. Works well 🙂
Thanks for the updated info – has anyone else tried this?
Doesn’t work on mine. Same model, same firmware.
please do remember that even though they have google chrome and firefox on the higher version…. most of the networking companies works properly on IE. tech with t3lu5tv works on version 31.30L.57. thanks
I want to switch to Teksavvy but need it to have the pppOE control
With the 31.30L.55 you login as tech not admin to change the 192.168.1.254 < I haven't tried to change it yet but that is where it is 🙂 and more from there.
But I can't find to bridge setup and pppOE in either admin/tech 🙁
You can connect to VPN with Telus ActionTec V1000H.
You need to log into router, go into Firewall, Applications and set a specific device (computer name/IP) for application category (VPN) and appropriate applications protocol (PPTP).
I am thinking that the router’s admin pages should not be accessible from outside the home network (not a 192.168.x.x address)… am I wrong? Does anyone know how to turn that off? Its preventing access to web apps hosted on an internal apache server…
Thanks,
Mart 🙂
Mart there is usually an admin function to toggle this on or off. I’m not sure if that exists on the V100H. I usually keep this on so that I can access client’s routers remotely and use HTTPS or a non-standard port.
thanks for the info… I took a look, but have not found anything to turn that on/off. Still looking 🙂 the problem is that I can’t seem to be able to open up access to a web server on my home network (using NameCheap’s dynamic DNS service). This used to work fine with Bell, then I moved to BC and I’m using Telus (which I may simply flush and try Shaw if I can’t get this to work).
Maybe be something of interest (hopefully I’m not repeating someone’s post here): if we log in with these credentials, we do have more options in that web admin UI.
user: tech
pwd: t3lu5tv
taken from: http://keithbalomben.wordpress.com/2012/03/29/telus-actiontec-v1000h-hacks-and-information/
Thanks,
Mart 🙂
I have Been using this router since 2010/10/10 and this router works great. My network is fast never loses connection. Router is in Basement and my son is on 2nd floor in opposite corner and he has full bars. My kids never complain about speed or connection problems. Mater of fact the same son now in University says he is amazed at how fast our home network is. I have 4 Desktops and 4 laptops always connected and no problems. This is by far one of the best routers out there and as an IT guy i have installed plenty of different types.
you can simply change the public ip address of the actiontec gateway by going into the status option and then you hit release and then renew. as for the modem ip adress, its already defaulted to 192.168.1.254
I have 2 lines and 2 Actiontec V1000s. Both are running .57 firmware. If I hit the release/renew on one it changes my public IP. On the other … it stays the same. Any idea?
Jay if both are setup for DHCP on the WAN port then a release/renew should cause a reset. It is possible to get the same IP back from your provider. I presume both lines from the provider are setup for dynamic IP? If you haven’t already done so, test this over a few days.
does anyone know the direct page to clone the mac address?
“Make sure it is NOT part of your package with Telus.”
If you have a VDSL connection you need to have a VDSL router. The only other option is an ALU modem w/ out a router.
i have this modem at my house and it simply sucks … i switched from shaw not to long ago and have been very upset it seems to block anything i try to do weather its gaming or downloading things off the internet
In firmware 31.30L.55 those links don’t work.
I have the 31.30L.48 Firmware as well, what I want to do is reserve an IP address in the DHCP server to a mac address for my FTP server. Is there a page for that? I found that a friend has 31.30L.55 firmware and I can do that, but the address gives me a blank page on my version.
Any help would be appreciated!
Thanks…
Randy
With firmware 31.30L.55, that page no longer works.
Was hoping to change MTU size…
Thanks for the update Jeff.
In my mind that now essentially renders the Actiontec V1000H as an unusable small business router/modem for most scenarios.
shot it an went back too an se 567
I can confirm.
Firmware:31.30L.48
And the following URLs work.
http://192.168.1.254/advancedsetup_lanipaddress.html
http://192.168.1.254/advancedsetup_dhcpsettings.html
Thanks Andrew!
My Actiontec V1000h is provided by Telus. Even after signing in as admin, it’s a no-go for me. The “advanced settings” page simply does not give any option to change IP or DNS. Changing to Shaw in the hope of doing better with their equip.
Confirmed… I can’t find this option anywhere in the advanced setup screen, but using that url does take you to a page that allows you to change the IP. I wonder how many other hidden pages/options there are!!
Yes, this worked for me.
Yes you can. Mine has firmware 31.30L.48 and if you go to http://192.168.1.254/advancedsetup_lanipaddress.html you can set the default IP.
That’s excellent news Kirm. I don’t have access to this Actiontec any more, can anyone else confirm this?