Here’s a selection of Android Apps that will help you get things done faster for your customers or help make you more efficient.
10 Android-based Technical Support applications to tuck in your back pocket. (this article and instructions are based on a Samsung Galaxy S Vibrant, however these applications should would with any Android based phone): (more…)
Here’s the fix for slowness opening Excel 2003 files over the network.
A customer recently complained that opening Excel 2003 files over the network drive was very slow and seemed to cause Excel to hang. If you took that same Excel file from the network drive and copied it to the local computer drive the slowness went away.
A search for this type of problem revealed a lot of different answers, however here’s the solution that worked for this customer:
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Let me state up front that I try not to deal with Telus any more than I have to.
Several of my customers however use their services and as long as things can be fixed without a phone call, I’m okay. Talking with a Telus employee in the Philippines or India can be an ordeal. (I once made a call that lasted for 4 hours)
That said, allow me to rant about this week’s Telus call. (more…)
