Posts Tagged ‘blackberry’

Microsoft, Nokia Talked about Buying RIM

Published by technicalguy on December 20th, 2011 - in Blackberry, Technology

Microsoft and Nokia apparently have flirted with the idea of making a joint bid for Research In Motion in recent months.

It is unclear what the status currently is, but the fact that the discussions took place, even informally, shows what position RIM is in and the opportunity it presents to rivals.

RIM announced dismal third-quarter results last week and shares have hit multi-year lows. Investors and analysts have been calling for a management shake-up or a sale of the company.

Blackberry Playbook Buy 2 Get 1 Free

Published by technicalguy on October 30th, 2011 - in eReader

Does this seem like an act of desperation? RIM is now offering a special from now to December 31, 2001. Buy 2 Playbooks and get a third one free!
blackberry playbook

No Playbook Updates Until Feb

Published by technicalguy on October 29th, 2011 - in Blackberry

RIM has delayed updates to its Playbook tablet until February 2012.

One of these updates was the ability to send and receive mail from the Playbook without being tethered to a Blackberry phone. (more…)

Canadians Sue Blackberry

Published by technicalguy on October 27th, 2011 - in SmartPhone

A class-action lawsuit was filed on Wednesday in Quebec Superior Court, brought on behalf of all Canadian BlackBerry owners with an active service agreement, in reference to the three day outage that spanned the world.

 

Research in Motion failed to compensate BlackBerry users with refunds for loss of service and must “take full responsibility for these damages,” it said. The suit claims that RIM failed to directly compensate BlackBerry users, who pay monthly data fees to wireless carriers.

(more…)

Blackberry Outage Back – now North America

Published by technicalguy on October 12th, 2011 - in Blackberry, Internet, SmartPhone

It’s now been three days of disruption for the Blackberry services. It started in Europe, Middle East, Africa and India and has now spread to North America.

The connectivity problems in Canada appear to be sporadic with some users unable to access their email, text and Internet browsing services

Reasearch In Motion, the Blackberry manufacturer said, “The messaging and browsing delays … were caused by a core switch failure within RIM’s infrastructure,” it said. “As a result, a large backlog of data was generated and we are now working to clear that backlog and restore normal service.” and did not advise how long this clear out would take.

This Blackberry outage comes at a bad time for RIM, being just a couple days before the newest Apple iPhone goes to market.

Reuters article

CBC article

How to set up Activesync on your iPhone or iPod Touch

Published by technicalguy on December 11th, 2009 - in Email, How to, SmartPhone

How to use Activesync to wirelessly sync your iPhone or iPod Touch email, calendars, and contacts to an Exchange Server .

activesync_logoActivesync(tm) allows you to synchronize your Email, Calendar, and Contacts with your business email account in real-time. Any changes made on your iPhone or iPod Touch will be reflected in your Outlook immediately, and all new mail will automatically arrive on your iPhone (and your Touch if you have WiFi connectivity).

Here’s a quick how-to guide to setting up Activesync on your iPhone or iPod Touch.

Requirements:

  • Microsoft Exchange 2003 with Service Pack 2, or Exchange 2007
  • iPhone software version 2.1 or later
  • Ports 80 and 443 forwarded through the router/firewall to the Exchange Server
  • If you’re using SSL, you need a SSL Certificate from a registered provider (your SSL cannot be self-signed)

Note: This setup will NOT work with the standard email account you got from your Internet Provider, or Gmail, or other POP3 type account. You MUST have a Microsoft Exchange Server. (Instructions for standard emails)

How to test for Activesync:

If you’re not sure you have Activesync and want to find out if your server is setup for Activesync, browse to your mail web page as follows:

  • In Internet Explorer, browse to http://mail.myserver.com/oma – you of course, substitute your server name, just keep the “/oma” at the end.
  • Enter your login credentials
  • Say “yes” to the security warning about your device being unsupported, if you get one, and then you should see a page like this.

oma-Activesync

If you don’t see that page, or get an error, then you need to talk to your IT support person (or call us at 604-715-5107).

How to set up Activesync

Start by tapping Settings, Mail Contacts Calendars, Add Account, choose Microsoft Exchange.

Here’s Apple’s Quick Setup Guide that walks you through the setup on your iPhone or iPod Touch. If the Activesync test (above) worked then this will be an easy configuration. If you’re not using an SSL connection, say Yes to the SSL prompt, and when finished you must go back into the mail account on your device and, at the bottom, turn of SSL. (this will get rid of the annoying popups)

If you get errors or it just won’t sync, then there are all kinds of possibilities:

  • Apple’s Enterprise Support page
  • Check that your SSL Certificate is not self-signed
  • Confirm you have connectivity
  • Use Safari to test for Activesync (as shown above) on the iPhone or iPod Touch
  • Check your spelling in the account setup – especially your password

Activesync Management for Enterprises

Here’s Apple’s Iphone Configuration Utility for Windows. I didn’t have enough users to make it worthwhile using this but it looks like it would help in a larger corporate environment.

Other articles in our Apple_Windows series:

Foreverwarm Consulting Inc provides peace of mind to small businesses through prompt computer support and proactive network maintenance.

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Call: 604-715-5107

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