Server 2008 random file locking problem

I ran into a problem yesterday with a new installation of Server 2008 that was periodically locking files and folders.

Logs revealed nothing, the backup was not running, and it only happened occasionally. However when it happened it would sometimes lock out a whole public folder. To make matters worse, Outlook files were stored on the server and were also getting locked and hanging Outlook.

Here’s the solution:

Symantec Endpoint Protection 11 MR2 has a known issue that causes this.

You must upgrade to the the current version (currently 11.0.4202), here’s the link.

(or if you need to, copy/paste this url: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008061812370848?Open&seg=ent)

Need help or technical information? Call Foreverwarm Consulting’s mobile support number at 604-715-5107

Foreverwarm Consulting Inc provides peace of mind to small businesses through proactive computer and network services.

FOREVERWARM CONSULTING INC
Call: 604-715-5107

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About the Author

technicalguy
Guy is owner of Trusted Technology Inc, a Canadian based company. With 20+ years experience Guy provides managed IT support services to small businesses and non profits across Canada.

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