Server 2008 random file locking problem

Published by technicalguy on August 11th, 2010 - in How to, Small Business Technology

I ran into a problem yesterday with a new installation of Server 2008 that was periodically locking files and folders.

Logs revealed nothing, the backup was not running, and it only happened occasionally. However when it happened it would sometimes lock out a whole public folder. To make matters worse, Outlook files were stored on the server and were also getting locked and hanging Outlook.

Here’s the solution:

Symantec Endpoint Protection 11 MR2 has a known issue that causes this.

You must upgrade to the the current version (currently 11.0.4202), here’s the link.

(or if you need to, copy/paste this url: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008061812370848?Open&seg=ent)

Need help or technical information? Call Foreverwarm Consulting’s mobile support number at 604-715-5107

Foreverwarm Consulting Inc provides peace of mind to small businesses through proactive computer and network services.

FOREVERWARM CONSULTING INC
Call: 604-715-5107

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