Alright – I just got off the phone with Bell Mobility to try to find some clarification on my monthly cell phone usage billing.
Here’s the issue:
I have the Bell Fab 10 Promo 55 – Smart – 36M plan.
200 minutes plus 300 more minutes.
|212 minutes||no charge|
|41 minutes||charged at $.40/min|
|200 minutes Included Minutes Usage||no charge|
|243 minutes for FAB10||no charge|
|300 minutes Included Minutes Usage||no charge|
|996 Total time used|
I can’t make any of those figures add up to 996!
Even the Bell Mobility Customer Support agent could not clearly tell me how the minutes add up. The call ended when she said it was all computerized and IS correct. It may include some minutes that are under 1 minute in duration that they chose not to charge me for. (Basically don’t worry, just pay the bill – eh?!)
As a small business owner I check my bills and look for ways to use my phone services effectively in order to keep my costs down.
Bell Mobility – are you out there? Can anyone explain this to me?