How to get email on your iPhone or iPod Touch

Here are the steps to get email on your iPhone or iPod Touch if you live in Canada. The Apple iPhone has become a valuable communication tool used by millions. Take full advantage of all the features and set up email on your iPhone.
In order to set up your email on your iPhone you need to know the mail configuration details from your mail provider – which is sometimes also your Internet provider. If you happen to live in Canada then you’re in luck, here’s the steps for setting up your email for Telus, Shaw, Rogers, Gmail and Yahoo on your iPhone – and when you’ve done that, here’s some other cool things you can do with your iPhone.

 

 

Email Settings Quick Overview

Just looking for the email settings to plug in? This table gives you the quick ‘n dirty. The complete step-by-step instructions can be found in the additional details shown below this table.

Provider Type Incoming Outgoing Notes
Telus pop3 pop.telus.net smtp.telus.net
Shaw pop3 mail.shawcable.com mail.shawcable.com
Rogers pop3 pop.broadband.rogers.com smtp.broadband.rogers.com
GMail imap imap.gmail.com smtp.gmail.com
Yahoo imap imap.mail.yahoo.com smtp.mobile.mail.yahoo.com

 

Setup eMail on your iPhone

Use these instructions to setup email from Gmail, Telus, Shaw, and Rogers on your iPhone. These instructions work for both the iPhone and the iPod Touch.

Note: These instructions are for personal email; POP3, or IMAP. If you want to connect to an Exchange Server try (Synchronizing email with your work or Microsoft Exchange Server)

 

Telus email settings for your iPhone (or iPod Touch)

Telus email on your iPhone

  1. – On your iPhone or iPod touch’s home screen, tap Settings
  2. – Tap Mail
  3. – Tap Add Account…
  4. – Tap Other
  5. – Tap Add Mail Account
  6. – Enter your Telus email account information
  7. – Tap Save
  8. – Telus Incoming Mail Server: pop.telus.net or (IMAP) imap.telus.net
  9. – Telus Outgoing Mail Server: smtp.telus.net
  10. – Tap Save

 

Shaw email settings for your iPhone (or iPod Touch)

Shaw email on your iPhone

  1. – On your iPhone or iPod touch’s home screen, tap Settings
  2. – Tap Mail
  3. – Tap Add Account…
  4. – Tap Other
  5. – Tap Add Mail Account
  6. – Enter your shawmail account information
  7. – Tap Save
  8. – Shaw Incoming Mail Server:  (find your mail server here you must have the correct city code)
  9. Shaw Outgoing Mail Server:  (same as above)
  10. Tap Save

 

Rogers email settings for your iPhone (or iPod Touch)

rogers email on your iphone

  1. – On your iPhone or iPod touch’s home screen, tap Settings
  2. – Tap Mail
  3. – Tap Add Account…
  4. – Tap Other
  5. – Tap Add Mail Account
  6. – Enter your Rogers email account information
  7. – Tap Save
  8. – Rogers Incoming Mail Server: pop.broadband.rogers.com
  9. – Rogers Outgoing Mail Server: smtp.broadband.rogers.com
  10. – (as per comments below, could also try smtp.rogerswirelessdata.com)
  11. – Tap Save

In fact, Rogers has a handy setup chart for incoming and outgoing servers based on who’s Internet network you are on, with setups for Sasktel, Uniserver, and others.

gmail on your iphone or ipod touch

Gmail email settings for your iPhone (or iPod Touch)

  1. – Make sure you’ve enable IMAP in your main Gmail settings
  2. – On your iPhone or iPod touch’s home screen, tap Settings
  3. – Tap Mail
  4. – Tap Add Account…
  5. – Tap Other (don’t use the “Gmail” option)
  6. – Tap Add Mail Account
  7. – Enter your account information, being sure to use your full Gmail address (or full Google Apps email address)

gmail on your iphone

  1. – Tap Save
  2. – For Incoming Mail Server:
  3. – Host Name is ‘imap.gmail.com’
  4. – User Name is your full Gmail address, including ‘@gmail.com’ (or full Google Apps email address)
  5. – For Outgoing Mail Server:
  6. – Host Name is ‘smtp.gmail.com’
  7. – User Name is your full Gmail address, including ‘@gmail.com’ (or full Google Apps email address)
  8. – Tap Save

 

Other cool things you can do with your iPhone:

 
 
 

About the Author

technicalguy
Guy is owner of Trusted Technology Inc, a Canadian based company. With 20+ years experience Guy provides managed IT support services to small businesses and non profits across Canada.

15 Comments on "How to get email on your iPhone or iPod Touch"

  1. You need to select Yes to SSL. Then although you’ll get that message that the email won’t be able to send just bypass it and press the home button. Then go settings–> mail,contacts. There the new email you made will appear.
    Select it, look for advanced settings, turn SSL OFF, and change smtp outgoing server port to 587 (if it’s not already that).
    Home button, select Mail and you’ll see your inbox, you’re set to go.

  2. I give up, in my humble opinion if you are going to offer email service then you need to offer tech support for it. I have all things telus and have always been impressed with the service (never waited more than 1 minute for tech to answer) but they fall flat when it comes to email. I suppose the upside is that not being able to access mail means not accessing Viruses.

    • they do offer support to setup email on your iPhone, I don’t know who you spoke to, but I know for a 100% fact that they do offer support…although a quick google/youtube search will provide you instructions on how to use your device….so will the online user manual that everyone seems to ignore.

      if you read the user manual for your tv, computer, car…why not for your phone…you use it more…

  3. Hi,
    I cannot send email from my iPad; I receive email though. There seems to be a problem with the telus smtp and the iPad, as mail can be sent and received on my computer with same settings. What is the fix for this iPad issue?
    Thanks!

  4. How do you get Persona email on an iphone?

  5. and sorry, It is for a Telus account.

  6. I have a similar issue with this. Following the information above, I get the SSL error. When I say to connect without SSL, I then get an Incoming Mail Server error message. With IMAP or POP. Neither of them work. So it won’t add the account, so I can’t get in to change the settings on the ports. Any suggestions?

  7. exact same problem – anyone have a solution?

    • Paul, if I understand correctly you cannot connect because of SSL? To which provider? Gmail & Yahoo are the only one listed that use IMAP. Everything else should be setup using POP3 with no SSL. One thing I have had to do in the past is use port 587 as an outgoing server port.

  8. Thanks for this; here’s the update for iphone 4s:
    You have to enter your email address in the Description field same as in the Address field, can’t rename your account;
    Name: your name or whatever you want
    Address: emailaddress@telus.net
    Description: emailaddress@telus.net
    Incoming Mail Server:
    Host Name: pop.telus.net
    Username: emailaddress
    Password: xxxxxxxxxxxx
    Outgoing Mail Server:
    SMTP: smtp.telus.net
    Advanced:
    Use SSL: Off
    Authentication: password
    Server Port: 110
    S/MIME: Off

    • It keeps saying do you want to set up without SSL and I said no and then it states imap.telus.net is not responding – same if I try POP3

      • interested reader | November 25, 2012 at 10:55 pm | Reply

        Since you are turning SSL off you should say ‘yes’ to the question as you ARE setting up WITHOUT SSL.

        These companies try to make life difficult for everyone instead of easier. How does one know to set up with or without SSL? ASK YOUR SERVICE PROVIDER!!!

    • I have followed these instruction & I am still unable to reply or send mail from my iPhone. Any one know what he issue is.

  9. Rogers outgoing server is:

    Smtp.rogerswirelessdata.com

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