22,000 Acer Notebooks recalled

Acer Recalls Notebook Computers Due to Burn Hazard

Jan 7 – The U.S. Consumer Product Safety Commission, in cooperation with Acer, announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed.

Picture of Recalled Notebook Computer Picture of Recalled Notebook Computer
Name of Product: Certain Acer Aspire-series Notebook Computers

Units: About 22,000

Manufacturer: Acer America Corporation, of San Jose, Calif.

Hazard: An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.

Incidents/Injuries: Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.

Description: The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer’s screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.

Sold at: ABS Computer Technologies, D&H Distributing, Fry’s Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.

Manufactured in: China

Remedy: Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.

Consumer Contact: For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm’s Web site at www.acer.com

About the Author

technicalguy
Guy is owner of Trusted Technology Inc, a Canadian based company. With 20+ years experience Guy provides managed IT support services to small businesses and non profits across Canada.

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